Managers are good to deal with, professional approach, have an excellent knowledge and product set, get in touch when they say they will.
Business relationships are important, and we have had a long, rewarding association with Sietec.
Auckland Chamber of Commerce
John Lawrence / Finance Manager
We are delighted with our phone system - Sietec have provided exemplary service and support since implementation.
Todd Preston / IT Operations Manager
Business is about partnership and our engagement with Sietec has proven that we made the right choice.
Mark Lines / CEO
Sietec has been our trusted telecommunications partner for well over a decade.
I have no hesitation in recommending Sietec for their outstanding service, business integrity, and their ability to deliver.
We rely on and put our trust in Sietec as our skilled partner in this area, and we have always found the team there to be reliable and responsive to any of our sales or service requests.
Ray Wilson / IS Systems Specialist
We engaged Sietec to replace our ailing Head Office phone system about two years ago.
I felt that they managed the implementation extremely well and the cutover was trouble free.
Since then Sietec has deployed PABX systems to a number of our branches and they continue to deliver excellent service.
Jeffrey Westcott / IT Manager
The team at Sietec are extremely professional, knowledgeable and experienced. This ensured a very smooth transition to the new system with virtually no disruption to users. I’ve been involved in a few telephone system implementations over the years and can honestly say this was the best planned and executed of all of them. The level of communication, training and support has been second to none.
Simon Boyd / Chief Financial Officer
Sietec have been great. They consistently meet or exceed our expectations, The service staff in particular are superb. Professional and competent. I would not hesitate to recommend Sietec to any business, their service delivery is outstanding
Auckland Harley Davidson
Chris Gavin-Egan / IT Support
Sietec has provided an excellent service over many years and have taken a long term approach in the replacement of our PABX equipment. The replacement recently of our equipment was well planned and executed with minimal disruption to our 24/7 business.
Our new phone system works well, our key users are well trained in its use, good support is available as required and we have reduced our overall telecommunications costs.
Ron Baas CA / Financial Controller
When we moved to new premises over 2.5 years ago we changed our phone system to Sietec VOIP. The changeover to the new phone system was seamless – hugely helped by the planning that went into the implementation and training processes. If we have any issues that occur on a day to day basis our main point of contact at Sietec is quick to answer – and thinks nothing of coming out to help. We have had a few changes of receptionists over our time with the Sietec system – but Stephen is very patient at ensuring they come up to speed. We have also found their forward thinking complimentary to our firm’s values. Sietec don’t always implement the first most obvious solution but will look at other options to ensure we get the right solution to the problem.
Tanya Gore / General Manager
Sietec presented Davis Food Ingredients with a very comprehensive proposal which they rolled out across our multiple locations NZ-wide. There was no downtime, and in line with our own philosophes, both their quality and service levels have exceeded our expectations. They have continued to provide us with excellent support and assistance after go live, and we would thoroughly recommend Sietec as a result.
I cannot recommend Sietec’s engineering staff highly enough.
Mangere Health Resources Trust
Jon Baulcomb / Chairman
Sietec has provided a reliable, well featured solution that more than meets our business needs, supported by passionate and highly competent staff
Steven Howell / IT Manager
I have only two words.
Brilliant and thank-you.
Catherine Fleming / ICT Manager
Huge thank you to Kiran and Mark for all the wonderful work/installation/patience you have both patiently had with our whole project.
I continue to always be impressed with all of you at Sietec!
Sarah Harvard / General Manager
Very good support
JPC NEW ZEALAND LTD
Over the years, service from Sietec staff has always been excellent.
TimberLab Solutions (previously McIntosh)
We are pleased with the telephony and voice recording solution services that Sietec has provided to us over the years.
With their proactive account management approach, not only they ensure the high availability of our existing solution; they also clearly identify where improvements could be made for our technology needs and we are kept well informed of the direction we need to take for it.
Auckland Co-op Taxis
Sietec are the only people we'd trust with our phone system
E C Attwoods
Always great friendly service
The seamless and easy interaction with Sietec makes my life a lot easier and gives the business excellent value for money. There responsiveness to issues is exceptional
Prompt service and knowledgeable engineers.
Lucas Stone / CPD Programme & Technology
The service we receive from Sietec has always been very quick and responsive. Any issues raised have been promptly resolved, and a detailed explanation of the cause is provided, along with recommendations on how to improve our configuration to prevent future incidents.
South Waikato District Council
Great customer service from John. Proactive and customer focused!
Leadership Development Centre
Working with John has been great, We both pitched to LGNZ and his knowledge and delivery were second to none. I am hoping we can net some projects in the coming year that we can both work on together again.
Very quick to respond to queries and provide any information required. Thanks.
Very good service and especially impressed with the way Dennis has kept us informed of all the progress (and otherwise) of our bid to get UFB to our business complex
KAITAIA FIRE LTD
Heritage New Zealand
Top service has been received from Sietec at all times. I highly recommend their services.
The Macrennie Trust
It has been a pleasure working with John to work out what Sietec is able to offer my organisation. His time and experience within the telecommunications industry has enabled him to provide my organisation with relevant information while working towards a solution with Sietec
Sietec Wholesale Network Tech guys extremely helpful with broadband issue . They tried a number of options to isolate my issue. Dave
Service has been punchy and efficient. We had an internal issue and were seen within 24 hours on site. Not bad given we are a firm of only 5.
The team has been easy and excellent to deal with
Great to deal with so far. Happy to cater and adjust to our need with no problems at all.
I appreciate the prompt and professional response received every time an enquiry or request is sent in. The support and reports, especially from Stephen, are detailed.
Very good support especially with our engineer Stephen
Davis Trading Co Ltd
Prompt and efficient service
Andrew Cooke / MD
Whether dealing with a problem, looking for information or engaging in new business working with the Sietec team has always been a first class experience.
Excellent staff relations
i was very impressed with Krystle coming into our work place and training our staff. She listened to what I wanted covered and was very knowledgable with all questions asked.
Ali Taramai / Team Leader
I have found Rob to be very professional and knowledgeable, he has been prompt and accurate in his responses for more information when required, our engagement so far has just been with the Sales team, but has been good so far.
Affinity Employee Services
Sietec responds quickly to issues raised.
Sietec have always been there for us with prompt service and timely advice. Our two phone upgrades have done smoothly and we couldn't ask for better attention to detail.
Cambridge Clothing Limited
I have had numerous dealing with Sietec, and always been impressed with the professionalism they show when working with them. The communication is first rate and they will go the extra mile to win the business.
Craig and Geoff could not have been more helpful and accommodating. You have a great team there.
Motorcorp Distributors Ltd
Jane MacCallum / Reception
The team at Sietec has always shown a professional approach to our relationship and has gone above and beyond the expected service that I would expect.
This has been seen from the sales level, through to the development/Project team and ultimately the After deployment support staff.
Kevin Clews / Call Centre Manager
Have worked with Sietec for many years now but have noticed a huge improvement in both service and project management over last year or 2. We still encounter issues around systems but I find Sietec easier to deal with in following up on issues too.
.. loving the new phone system – Stephen was super helpful too. I’ve got nothing but good praises for the people at Sietec, please pass that onto anyone that might like to hear it 😊
Thank you for everything, especially your patience. Was a long winded process but we got there in the end.
Centre Administrator / Papakura Family Service Centre
It has been a great journey for the past few months nailing this project. A very smooth and painless transition! Loving the support from the Sietec and Kordia team.
Digital Product Support Analyst / VINZ